Injuries are painful. Reporting them shouldn’t be.

Learn how we create a smooth claim process for you.

handling claims with Cerity

Accidents happen, which means injuries do too.

Here’s how, when and why to report them – and what happens after you do.

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Be proactive - report injuries immediately

When a workplace injury happens, report a claim as soon as possible.

With Cerity, you can report a claim whenever you need to – 24 hours a day, seven days a week. Cerity has registered nurses available 24 hours a day 7 days a week by calling 1-844-423-7489.

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Safety is priority #1

For serious or life-threatening emergencies, call 911 immediately. Injuries that are not serious, but still require medical care, should be seen by a doctor as soon as possible. Our 24-hour nurse hotline can advise you on the proper direction of care for your employee. In all cases, your employee’s health and safety is our number one priority.

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Return to work

Our claim adjuster will work with you to develop a return-to-work program in the event you have an injured worker out for a long duration. Return-to-work programs have been proven to be effective at transitioning injured workers back into the workforce.

Cerity customer support

Call us at 1 888-423-7489 to report and manage claims.

Not a Cerity customer? Get started in 5 minutes or less.